Tech Support Analyst (Director, Western Bank), C-Executives
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Tech Support Analyst (Director, Western Bank), C-Executives

Responsible for supporting new and existing IT products, applying knowledge, experience and alignment to the service delivery strategy to achieve desired outcomes on a timely basis. They are responsible for providing insights, knowledge and technical know-how for a broad range of products. This production support role should strive to ensure the stability and availability of the firms technical environment.

Key Responsibilities:

Provide technical support across a wide range of products and technologies.
Contributing (a) technical domain knowledge, (b) process expertise, and (c) technical capabilities to support service delivery
Contributing towards ensuring stability and availability of the firms production environment
Provide stewardship across the chosen technology stack for the purposes of production assurance
Contributing: technical domain knowledge and expertise in the management of existing and/or new IT products and services
Supporting the Service & Product Manager across wide set of technical domains
Performing various aspects aligned to system or application ownership
Updating necessary systems to reflect current status (GSNOW, i-SAC, EAPM, etc.)
Embed Risk Awareness by designing and operating an effective control environment
Key Deliverables:

Provide technical support across a wide range of products and technologies.
Contribute towards ensuring stability and availability of the firms production environment
Technical skills description

Requirements

Must:

Windows server and services: WSUS, Print Server, Terminal Server, Cluster Server, DHCP, WINS and DNS Server, File Servers, DFS, Domain Controller (Active Directory Services, security, logon scripts etc.), SQL Server, PowerShell Scripting
VMware Server
Detailed knowledge Microsoft Office technologies
Detailed knowledge of Networking (protocols, security, standards etc.)
Network management and maintenance (cabling, monitoring, fixing problems)
CBR-related systems
Professional experience in banking

Plus:

VMWare certification
Microsoft certification
Citrix Farm
MOEX (Teap Server, EAC, DCC, RTS Clearing House Client)
Basic knowledge of Unix products

C-Executives

C-EXECUTIVES предоставляет весь спектр услуг по подбору персонала и кадровому консалтингу для ведущих финансовых институтов. Компания была основана с целью оказания полного комплекса услуг в области поиска и подбора персонала. В нашей команде собраны квалифицированные специалисты, которые имеют богатейший опыт использования самых передовых инструментов рекрутмента, оценки и подбора персонала.
Основные направления деятельности:
-Банки и инвестиции
-Финансы и аудит
-IT

Job type: Full-time
Experience level: Senior
Location: Office
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Status

Published Created: 23/09/2021